FAQs
Do you ship discreetly?
Yes! All orders are shipped in plain, unbranded packaging with no indication of what’s inside. Your privacy is always protected.
What materials are your tail plugs made from?
We only use body-safe materials such as stainless steel, silicone, glass, and soft faux fur.
I’m a beginner. Which product should I choose?
We recommend starting with a small or medium-sized faux fur or silicone tail plug, as they’re lightweight and comfortable. Check out our Beginner’s Guide for more tips.
How do I clean my tail plug?
Wash the plug with warm water and mild, body-safe soap. For faux fur tails, use a gentle brush to keep it fluffy. See our Cleaning & Care Guide for detailed instructions.
What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and secure checkout options available at checkout.
Do you accept returns?
For hygienic reasons, we can’t accept returns on used products. However, if your item arrives damaged or defective, contact us within 7 days and we’ll arrange a replacement.
Will my order include your logo or brand name?
No — our packaging and shipping labels are completely plain and discreet.
